Refund policy
Return & Refund Policy – Kynvex
At Kynvex, customer satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.
Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with tags intact.
- Returns are only accepted for damaged, defective, or incorrect items.
Non-Returnable Items
- Items purchased on sale or discount are not eligible for return.
- Used or washed items will not be accepted.
Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be processed within 5–7 business days to your original payment method.
Exchange
- Exchanges are allowed only for size issues or defective products, subject to availability.
Return Process
To initiate a return, contact us at:
support@kynvex.com