Refund policy

Return & Refund Policy – Kynvex

At Kynvex, customer satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns

  • Items can be returned within 7 days of delivery.
  • Products must be unused, unwashed, and in original condition with tags intact.
  • Returns are only accepted for damaged, defective, or incorrect items.

Non-Returnable Items

  • Items purchased on sale or discount are not eligible for return.
  • Used or washed items will not be accepted.

Refunds

  • Once we receive and inspect your return, we will notify you.
  • Approved refunds will be processed within 5–7 business days to your original payment method.

Exchange

  • Exchanges are allowed only for size issues or defective products, subject to availability.

Return Process

To initiate a return, contact us at:
support@kynvex.com